Answers for a usually questions.

Q №1.
When i installing my clan icon, my client crashing with critical error.
A №1:
In your la2 folder, u must delete all files from "crest" folder.

Q №2.
I installed your patch, enter the game, but i cant enter any server.
A №2:
You failed installation of patch, u must delete your "system" folder, and add there files from your patch.

Q №3.
I installed your patch, enter the game, but when i trying to enter the server, i taking a critical error.
A №3:
You failed installation of patch, u must delete your "system" folder, and add there files from your patch.

Q №4.
I installed your patch, when i starting the game, i see only black screen.
A №4:
You failed installation of patch, u must delete your "system" folder, and add there files from your patch.

Q №5.
I installed your patch, and i cant start the game. I have windows Vista.
A №5:
For windows Vista, u need download "core.dll" file, from our files directory, and then put it in your system folder, in lineage2 game folder.

Q №6.
I voted for server, but i didnt get any hellsing-aden.
A №6:
For right voting, and getting Hellsing adens, u need to see a video instructions, u could download it from voting page.

Q №7.
Some player said someting bad about you or your family?
A №7:
For punish him, u must send screen from http://hellsing-world.ru/screens.php to administration.

Q №8.
If i cant find here solution of my problem?
A №8:
Contact with us by ICQ 2-492-155 or e-mail admin@hellsing-world.ru